Tuesday, March 21, 2023
HomeLifestyleUnique: Revamped Citi journey portal launching tomorrow - The Factors Man

Unique: Revamped Citi journey portal launching tomorrow – The Factors Man

Citi is a TPG promoting accomplice.
Editor’s notice: This can be a recurring submit, recurrently up to date with new info.

After months of delays, TPG can reveal that the brand new Citi journey portal will lastly launch Sunday within the afternoon. From what Citi has advised us, the brand new portal’s options sound superior. Nonetheless, whether or not the portal might be a game-changer in follow is but to be seen.

We first seen points with the present Citi ThankYou Journey Heart in July 2022. Citi launched a “coming quickly” web page for its new portal in August after TPG was the primary to report on the deliberate launch of a brand new portal. In response to delays, Citi offered band-aids to allow clients to e-book journey in its portal for journey dates by way of June 2023 — not preferrred for these planning future journeys.

Nonetheless, the wait is sort of over — Citi Journey with Reserving.com will launch Sunday, March 19.

This is a better have a look at the brand new Citi journey portal, which options you’ll be able to anticipate at launch and which extra options might be coming sooner or later.

Overview of the brand new Citi journey portal

Citi’s current journey portal — the Citi ThankYou Journey Heart — is disappearing, and it will likely be changed with a brand new journey portal.

The brand new Citi Journey portal is powered by Reserving.com and can present entry to over 1.4 million motels worldwide, because of the Reserving.com platform. The brand new portal might be referred to as Citi Journey with Reserving.com, and it is possible for you to to entry it by way of this hyperlink.


Citi guarantees that the brand new platform might be simpler to make use of and might be accessible by way of Citi’s web site (beginning Sunday afternoon) and Citi’s cell app (after app updates, that are anticipated by the tip of this month). Cardmembers can customise their funds, selecting which bank card(s) or factors to pay with — or a mix of the 2.

One other new side is 24-hour buyer assist. Cardmembers will be capable of obtain assist with their bookings across the clock.

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You’ll earn factors on all paid bookings by way of Citi Journey. You may additionally be capable of redeem your ThankYou Rewards factors at a price of 1 cent per level towards journey booked within the portal. This implies a $150 flight will price 15,000 Citi ThankYou factors.

Associated: How you can redeem Citi ThankYou Rewards for max worth

From what we have seen, the brand new portal feels similar to Reserving.com and different journey portals. You may search by vacation spot (for motels, rental vehicles and actions), by property identify (for motels) or by route (for flights).

Key options of Citi Journey with Reserving.com

Citi’s new portal might be built-in together with your on-line Citi account and with the cell app for the primary time, making it simpler to e-book journey while not having extra logins. Moreover, your factors steadiness might be seen that will help you see which journey purchases align with the spending energy of your factors.

It is possible for you to to redeem factors for all or a part of your reservation. Redemption charges within the portal might be 1 cent per level. That is beneath TPG’s valuation of ThankYou factors at 1.8 cents apiece, however it supplies choices for utilizing factors in extra methods — reminiscent of excursions and actions (extra on that beneath).

As Reserving.com powers the brand new portal, all motels you see on Reserving.com must be obtainable by way of the portal. This consists of not simply chain motels and resorts but in addition boutique properties, bed-and-breakfasts and Disney properties, together with the Walt Disney World Swan Resort and Walt Disney World Dolphin Resort. Nonetheless, most hostels will not be bookable.

Spotlight: Sights obtainable within the Citi journey portal

Citi’s new journey portal provides entry to extra than simply motels, flights and rental vehicles. Tons of of hundreds of sights might be obtainable in all 50 U.S. states and in nations across the globe. This consists of Common theme parks (together with multiday tickets and passes) however not tickets to Six Flags or Disney parks — although some Disney motels could be booked within the new portal.


Further choices embrace river cruises, guided hikes within the Grand Canyon and entrance tickets to fashionable vacationer sights, just like the Kennedy Area Heart. To search out and e-book sights, search by your vacation spot (e.g., New York Metropolis or Paris).


You’ll pay for all of those with factors.

Launch of two new Citi lodge packages

Citi can be launching two new lodge packages: Resort Assortment and Luxurious Resort Assortment. These packages are launching Sunday with the brand new journey portal, however they’ll begin with a restricted footprint of properties (the identical factor occurred with the recently-launched Capital One Premier Assortment). Initially, motels might be obtainable within the U.S., Mexico and the Caribbean, then the variety of motels obtainable will broaden on a rolling foundation.

For these conversant in different bank card issuer lodge packages, these two new lodge packages will sound acquainted.

Associated: A comparability of luxurious lodge packages from bank card issuers: Amex, Chase and Capital One

Citi’s Resort Assortment will provide free breakfast for 2 individuals each day and complimentary Wi-Fi as assured perks. When obtainable, you may additionally get early check-in and late checkout privileges.

Citi’s Luxurious Resort Assortment — the extra premium program of the 2 — will provide these advantages plus room upgrades (when obtainable) and a $100 on-property credit score. Makes use of of this profit will fluctuate by location, and it might cowl purchases like spa providers, meals on the lodge’s restaurant and in a single day parking.

There aren’t any minimal keep necessities for these bookings (in contrast to American Categorical’ The Resort Assortment, which has a minimal two-night keep when reserving with The Platinum Card® from American Categorical). Anybody with a bank card that earns ThankYou factors could make reservations by way of the Resort Assortment. Nonetheless, solely these with the Citi Status® Card (now not open to new candidates) or the Citi Premier® Card can entry the Luxurious Resort Assortment.

The data for the Citi Status has been collected independently by The Factors Man. The cardboard particulars on this web page haven’t been reviewed or offered by the cardboard issuer.

Sadly, there isn’t a choice for including your lodge loyalty program quantity to those reservations. Nonetheless, as defined beneath, you’ll be able to stack a priceless Citi-provided profit on prime of those reservations.


No adjustments to Status and Premier card portal advantages

The Citi Status Card and the Citi Premier Card each provide priceless lodge credit. Utilizing these advantages requires reserving your room by way of Citi’s journey portal. The excellent news is that these advantages usually are not altering.

Citi Premier cardholders will proceed to obtain a once-per-year $100 credit score for lodge bookings of $500 or extra, excluding taxes and costs, by way of Citi Journey.

Those that have the Citi Status will nonetheless get pleasure from their fourth-night-free perk. This profit is on the market twice yearly and provides a fourth evening free on lodge bookings made in Citi’s journey portal.

Associated: 4 causes the Citi Premier Card must be in your shortlist

Thus, you need to use these advantages on lodge reservations with the Resort Assortment or Luxurious Resort Assortment to stack the lodge packages’ advantages together with your cardholder advantages. We are going to do a deeper dive on the best way to maximize these advantages in a information coming quickly.

Bonus factors promotion

To coincide with the launch of Citi Journey with Reserving.com, choose Citi cardholders will be capable of earn as much as 10 factors per greenback on bookings within the portal by way of June 30, 2024. Relying in your card, you may earn:

As soon as these limited-time incomes charges finish, a Citi spokesperson promised updates on the usual incomes charges for journey booked within the portal.

The data for the Citi ThankYou Most popular card has been collected independently by The Factors Man. The cardboard particulars on this web page haven’t been reviewed or offered by the cardboard issuer.

Associated: The last word information to Citi ThankYou Rewards

Sadly, flights usually are not included within the bonus-earning charges.

Fast comparability of incomes charges by way of totally different journey portals

For comparability, a number of banks have elevated incomes charges on journey booked by way of their respective portals. Listed below are the factors you’ll be able to earn on these bookings when utilizing a journey rewards bank card:

*Values are primarily based on TPG’s newest valuations.

Associated: 9 issues to contemplate when selecting to e-book through a portal vs. reserving straight

Backside line

Citi’s new journey portal is powered by Reserving.com and is launching Sunday. It consists of a number of priceless advantages and additions, plus bonus points-earning alternatives. The launch additionally consists of two new lodge packages: Resort Assortment and Luxurious Resort Assortment. We’re excited to do a deeper dive after the portal goes dwell.

Hopefully, Citi Journey with Reserving.com will work as anticipated. And this concern has been the principle motive for delays, in accordance with a Citi spokesperson: “We’re dedicated to the whole lot being seamless at launch, so we now have pushed again the launch date to ensure it’s working accurately on day one.”

For many who’ve been ready, set your alarm. You’ll begin utilizing Citi Journey with Reserving.com Sunday afternoon.

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